Returns & Exchanges
At Military Steals and Surplus, we want to ensure you are satisfied with your gear; therefore, we offer a 30-day window for returns on all authentic surplus and tactical apparel. Items must be in their original condition with all tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and the list of items you wish to return to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Securely pack the items in their original packaging, ensuring the RMA number is clearly written on the outside of the box to prevent processing delays.
- 3.Ship It Back
Send your package via a trackable shipping method to our warehouse facility; please note that customers are responsible for return shipping costs unless the item is defective.
- 4.Inspection and Refund
Once our team inspects the surplus gear for quality and condition, we will issue a refund to your original payment method within 5 to 7 business days.
